TERMS & CONDITIONS
Effective Date: 25 Feb 2025
Business Name: Resin Art Valley
Website: upharghar.com
1. Introduction
Welcome to Resin Art Valley. By accessing this website and placing an order, you agree to the following Terms & Conditions.
2. Products & Customization
We specialize in handmade and customized resin products including:
* Varmala Preservation Frames
* Name Plates
* Wall Art
* Mandir Panels
* Wall Clocks
* Customized Resin Home Decor
As all products are handmade and customized, slight variations in color, texture, design, and finishing may occur.
3. Payment Policy (Full Advance Required) 
* We accept *100% full payment in advance* before starting any order.
* No work will begin without complete payment confirmation.
* All customized orders are confirmed only after full payment.
* Prices may change without prior notice.
4. Cancellation & Refund Policy
* Customized orders cannot be cancelled once production has started.
* Payments made for customized products are *non-refundable*.
* Refund (if approved under exceptional cases) will be processed within 7–10 working days.
5. Damage & Replacement Policy
* Customer must record a proper *unboxing video without pause*.
* Without unboxing video proof, no damage claim will be accepted.
* Any damage must be reported within 24 hours of delivery.
6. Shipping & Delivery
* Production time: 7–15 working days (depending on workload & customization).
* Delivery timelines may vary based on courier partner.
* We are not responsible for delays caused by courier services.
* Incorrect address provided by customer will be customer’s responsibility.
7. Intellectual Property
All content including images, product designs, logos, and text belong to Resin Art Valley. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
We are not liable for:
* Minor handmade variations
* Courier delays
* Indirect or consequential damages
9. Governing Law
These terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of [Your City Name].
PRIVACY POLICY
Effective Date: 25 Feb 2026
Business Name: Resin Art Valley
1. Information We Collect
We may collect the following information when you place an order:
* Full Name
* Contact Number
* Email Address
* Shipping Address
* Payment Details (processed via secure payment gateways)
2. How We Use Your Information
Your information is used only for:
* Order processing
* Shipping and delivery
* Customer support
* Updates regarding your order
We do NOT sell, rent, or share your personal information with third parties except shipping or payment partners.
3. Payment Security
All payments are processed through secure and trusted payment gateways. We do not store your card or banking details.
4. Data Protection
We take reasonable steps to protect your personal information from misuse, unauthorized access, or disclosure.
5. Cookies
Our website may use cookies to improve user experience and analyze website traffic.
6. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be updated on this page.
7. Contact Us
For any queries regarding Privacy Policy, contact us at:
Email:
Phone: +91 7455820868